CareHub services

Healthcare IT support for facilities and organizations

Coordinate IT service requests through CareHub's ticketing tools. Describe the technical issue, site requirements and desired schedule to connect the request with appropriate support.

Create a clear IT service request

Describe hardware, network or other technical issues, the equipment involved and the impact on your organization. Include the skills, site access and work requirements needed to review the ticket.

Coordinate work and completion

Use service tickets to keep the scope, assignment, progress and completion details organized. Review the completed work and agreed payment terms through the appropriate account workflow.

Protect sensitive information

Do not include patient records, passwords or other credentials in public descriptions or general inquiries. Your organization should define the access controls and security requirements appropriate for the work.

Choose the appropriate account flow

Organizations can use the IT services area to manage requests. Technicians can use the application process to provide their experience and qualifications for review.

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Find the right healthcare support service

Learn about each service, what to include in your request, and how to get started.

Medical courier

CareHub helps organizations coordinate courier requests for healthcare-related deliveries. Share the item details, pickup location and destination before arranging a delivery.

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